Contact us

 By email :
  [email protected]

 By phone: our service is not available by phone.  It is preferable to contact us by email: [email protected], don’t forget to specify your flight number.
By post : 1 Rue Laurent lavoisier B425 Boudda, 59370 Mons-en-Barœul (France)
(only by appointment)
On Facebook: the response time will be faster than by postal mail.
Would you like to receive news about your file?
 Please be aware that we regularly follow up with companies and that we are subject to their response times. It often takes a bit of patience. You can contact us by email [email protected] to get news about your file.
Modification of your file
Forgot a passenger or made a mistake in the information provided? Send us the changes to be made by contacting us by email at [email protected] and specifying your file number.
Another problem?
Do you have a problem submitting a file, adding documents or accessing our website? Contact us by email at [email protected] and describe your problem.